Panorama 360 Business Process Models
Panorama 360 Insurance and Wealth Management business process models provide detailed descriptions of several business processes including extensive definitions and key activities to be performed for each process. This book includes a set of guiding questions to assist business analysts in defining the business requirements.

The concepts and the process maps found in these models are applied to all lines of business and are valuable references during any projects or in support of business operations.

This extensive book includes:
  • Business analysis questions
  • Several context diagram
  • Capability map
  • Process models such as:
    • Identify markets
    • Develop products
    • Marketing products
    • New business selling
    • Cross-selling and up-selling
    • Contract renewal, change, cancellation and reinstatement
    • Contract life cycle management
    • Customer service
    • Benefit/Claims management
    • Distribution channel management
    • Service provider management
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